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Hybrid B2B Collections Specialist

  • Orlando, FL
  • Contract
  • Job ID: 23-00129

Pay Range: $20-$22 Dollars Per hour depending on experience.

Summary:  Responsible for performing activity level work in relation to credit control and collection using intermediate and advanced Microsoft Excel skills such as Pivot Tables & vLookups. 

Collections experience is a plus, but not required. 
 
Essential Duties and Responsibilities (Other duties may be assigned)
 

  • Work with customers to follow up an old/past due balances, including the sending of dunning letters
  • Review and validate credit requests received from customer
  • Maintain/update customer contact log
  • Route any issues that can’t be resolved to relevant authority in BU/Regional Finance
  • Review and validate invoice adjustments and process all valid adjustments
  • Conduct data and process analysis
  • Promote and provide exceptional customer service
  • Perform activity level work as needed

 
Reporting Relationships: Supervisory and Leadership Responsibilities: 
This position reports to the Credit Collections Supervisor
 
Required Qualifications, Skills and Abilities:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

  • Business – to – Business collections experience preferred
  • Strong communications skills (written and verbal)
  • Strong organizational and interpersonal skills
  • Strong computer skills/competencies in Microsoft Office Suite
  • Ability to learn new systems quickly
  • Ability to maintain accuracy and flexibility in a fast paced environment
  • Ability to prioritize and handle multiple tasks

 
Preferred Skills and Abilities:         

  • Establish a culture that promotes customer loyalty
  • Intermediate Microsoft Excel (testing will be required)
    • Pivot Tables, VLookups

Applicants for this opportunity must have an unrestricted right to work in the United States.[Persons in H-l, L-l, and OPT EAD status do not have unrestricted right to work.] 
 
VALiNTRY Services and all its divisions are equal opportunity employers. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or any other federal or state protected category.

For immediate consideration, please contact
John Patten – Information Technology Recruiting Manager 
O: 800-360-1407 D: 407-205-1124 E:[email protected] 

LinkedIn:https://www.linkedin.com/in/john-patten-800a07219/
For a complete list of our current openings, please visit VALiNTRYtechnology.com.

 


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